Rental Property Management Services
in Toronto

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Protecting your real estate asset
and helping you get the most out of your investment

It’s a great time to own a rental property in the Greater Toronto Area, but success isn’t guaranteed. Managing tenants and properly maintaining a rental property is very time consuming work that requires adequate training and experience.

Our accredited property managers have the skills and knowledge it takes to protect your valuable asset and help you maximize the potential of your investment. We know how to navigate the ever-changing tenancy laws and are experts at finding and keeping high quality tenants.

Residential or commercial, you can trust our professional staff to take care of everything related to your real estate investment.

Our comprehensive property management services include:

Evaluate the property and prepare it to be rented

  • Gather data on rental rates in the area, prepare a detailed market analysis, and provide a rental value estimate
  • Conduct an initial inspection and provide the client with a detailed report of our findings
  • Make recommendations on how to maximize the rental rate
  • Prepare the property for rent – complete or coordinate cleaning, painting, and necessary minor repairs

Market the property

  • Create unique advertisements tailored to the neighbourhood and local demographic
  • Schedule viewings of the property and walkthrough potential tenants
  • Provide prospects with a customized online rental application

Tenant screening and selection

  • Perform credit and reference checks and contact previous or current Landlord
  • Verify employment and income
  • Evaluate potential tenant based on pre-defined criteria
  • Select only qualified tenants who are an excellent fit for the property

Tenant move-in and move-out coordination

  • Create a lease compliant with new Ontario regulations
  • Review and sign the lease with tenant, and collect first and last month’s rent by guaranteed funds
  • Conduct a move-in inspection and have tenant sign to acknowledge the condition of the property/unit
  • Inspect unit and have tenant sign-off on move-out day
  • Clean unit and perform any needed repairs or upgrades
  • Re-key locks (if needed)

Rent collection

  • Provide tenants with multiple payment options, including Pre-Authorized Debit
  • Make all reasonable efforts to collect the rent
  • Issue rental statements and make collection calls when necessary

Evictions & legal actions

  • Issue all LTB (Landlord and Tenant Board) forms and notices, if required
  • Advise the owner in the event of a legal dispute
  • Coordinate LTB representation
  • Coordinate and arrange for Sheriff’s office to retake lawful possession of the unit


  • Perform periodic inspections of the exterior of the property (condominiums excluded)
  • Conduct semi-annual interior inspections, checking smoke alarm batteries and replacing furnace filters as necessary

Reporting and financial management

  • Provide clients with an online “Owner Portal” where they can view account information, access financial reports, view property activity, submit requests, and communicate with our staff
  • Make payments on behalf of owners – insurance premiums, property taxes and utilities (while vacant or in a net free lease)
  • Bank reconciliation
  • Maintain historical records (paid invoices, leases, inspection reports, etc.)
  • Recommend and implement plans to maximize finance/sale potential

Maintenance and repairs

  • Provide tenants with access to 24/7 emergency telephone line
  • Respond to all tenant maintenance requests and manage necessary maintenance and repairs
  • Manage the maintenance of the exterior of the property, including summer/winter maintenance and the removal of trash and debris
  • Provide industry leading customer service and give tenants access to their own “Resident Portal”

Non-resident tax services

If you own a rental property in Canada and are deemed a non-resident by the CRA, you are required to pay withholding tax on your rental income. This can be a complicated process, but we make things easy for you by completing the following items, as required:

  • NR6
  • Monthly Remittances
  • NR4
  • Section 216 Income Tax Return

Additional services for apartment buildings

  • Create annual operating budgets, capital repair budgets, and conduct cash-flow forecasts
  • Design and implement customized preventative maintenance programs and initiatives
  • Manage, hire, and train new and existing staff to align them with company goals and objectives
  • Design and implement life safety and emergency procedures
  • Payroll administration (where applicable)


To tell us about your property management needs and learn more about how we can help, please call us today at 647-495-6892 x102 or tell us how to reach you:
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  • Address :Medallion Capital Group
    939 The Queensway
    Toronto, ON M8Z 1P3
  • Phone :647-495-6892 x102
  • email