Our comprehensive condo management services include:
Online Resident Portal & Mobile App
- Make online payments and keep track of your payment history
- Set-up recurring payments so you never have to worry about missing a payment
- Submit maintenance requests from your computer or mobile device and easily include a picture of the issue
- Get easy access to important documents related to the Corporation, such as maintenance schedules, meeting agendas, and AGM materials
- View notifications and announcements in one convenient place
- Participate in community forums where people can post parking spaces and storage lockers available to rent
- Board members have access to a real-time summary of the Corporation’s finances and detailed financial reports, such as an Income and Expense Statement, Budget vs Actual, Balance Sheet, and many more.
- View a short video demonstration of the Resident Portal by clicking these links:
Maintenance Management
- Ensure the completion of general maintenance and repairs
- Access to our skilled in-house maintenance team at discounted rates
- Prioritize, schedule and oversee the execution of capital projects—we get your large projects DONE!
- Because we are also developers, we have experienced Project Managers on staff and a network of the best trades and consultants to ensure the job gets done properly and for a fair price
- Implement a customized preventative maintenance plan
- Manage the contractors servicing the common elements
- Review existing contracts and evaluate their performance
- Obtain multiple quotes and provide a recommendation to the Board
- Perform regular inspections of the common elements and provide a written report identifying irregularities and recommendations
Financial Management
- Comprehensive financial reporting
- Prepare annual operating budget and manage operating funds
- Prepare annual Reserve Fund budget and manage the investment of the reserve funds
- Arrange for a Reserve Fund Study as required
- Collect monthly maintenance fees from owners
- Issue Notice of Lien and register liens when necessary
- Perform all accounting tasks for the Corporation, including invoice processing and vendor payment, payroll, collections, and deposits
Communication with Residents & the Board
- 24/7 Emergency Line for all Residents
- Participate in regular meetings with the Board of Directors
- Provide a “Manager’s Report” prior to these meetings
- Facilitate “Town Hall” community meetings
- Arrange and facilitate the Annual General Meeting (AGM)
Administration
- Fulfil the Corporation’s administrative responsibilities under the Condominium Authority of Ontario (CAO)
- Prepare and execute status certificates
- By-law and parking enforcement
- Procure suitable and affordable insurance coverage by using our contacts in the industry
- Supervise insurance claims
- Maintain the books and records of the Corporation and provide access to Directors and owners
